Privacy Policy
FlipX.in
At FlipX.in, we deeply value your privacy and are fully committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and what rights you have as a user of our platform.
This policy applies to all users of FlipX.in — including visitors, registered players, and anyone who interacts with our website, app, or any related services. By using our platform, you agree to the practices described in this Privacy Policy.
We operate in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of India.
We collect different types of information depending on how you use our platform. Here is a complete breakdown of what we may collect from you:
| Category | Information Collected | When Collected |
|---|---|---|
| Personal Info | Full name, email address, mobile number, date of birth | During account registration |
| KYC / Identity | Aadhaar number, PAN Card, Voter ID, or other government ID | During withdrawal KYC verification |
| Financial Info | UPI ID, bank account details, transaction history | During deposits and withdrawal requests |
| Device Info | IP address, device type, browser, operating system | Automatically on platform access |
| Usage Data | Game history, bet records, pages visited, time spent | Automatically during platform usage |
| Communication | Support chat logs, emails sent to us, feedback submitted | When you contact our support team |
The information we collect is used only for legitimate purposes related to running the FlipX.in platform and improving your experience. Here is exactly how we use your data:
- Account Management: To create, verify, and manage your FlipX account and keep it secure.
- Game Operations: To allow you to place bets, participate in rounds, and receive winnings in your wallet.
- Payments Processing: To process your deposit and withdrawal transactions securely and accurately.
- KYC Verification: To verify your identity before processing withdrawals, as required by financial regulations.
- Customer Support: To respond to your queries, resolve disputes, and provide assistance when needed.
- Platform Improvement: To analyse usage patterns, fix bugs, and improve the overall user experience on FlipX.in.
- Fraud Prevention: To detect, investigate, and prevent any fraudulent activity, cheating, or misuse of the platform.
- Legal Compliance: To comply with applicable Indian laws, court orders, or requests from regulatory or law enforcement authorities.
- Communications: To send you important updates about your account, new features, or changes to our policies via email or SMS.
FlipX.in does not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information in the following limited and specific situations:
- Payment Gateways: Your financial details are shared with our trusted payment processors (like UPI/bank partners) solely to complete your transactions.
- KYC Partners: Your identity documents may be shared with authorised KYC verification service providers to comply with financial regulations.
- Legal Authorities: We may disclose your information to law enforcement, courts, or government bodies when required by law or a valid legal order.
- Fraud Prevention: In cases of suspected fraud or illegal activity, we may share relevant data with appropriate investigative agencies.
- Business Transfer: If FlipX.in is acquired, merged, or its assets are transferred, your data may be transferred as part of that transaction. You will be notified in such cases.
- Service Providers: We may share data with trusted technical service providers (like cloud hosting, analytics tools) who assist in running our platform, under strict confidentiality agreements.
We take the security of your personal information very seriously. FlipX.in uses industry-standard security measures to protect your data from unauthorised access, misuse, or loss.
- Encryption: All sensitive data including passwords, payment details, and personal information is encrypted using SSL/TLS technology during transmission.
- Secure Servers: Your data is stored on secure servers with restricted access. Only authorised personnel can access user data and only when necessary.
- Data Retention: We retain your personal data for as long as your account is active or as required by law. Once no longer needed, data is securely deleted or anonymised.
- Access Controls: We implement strict internal access controls to ensure that only relevant team members can view user data on a need-to-know basis.
- Regular Audits: Our systems undergo regular security reviews and audits to identify and fix any potential vulnerabilities.
- Data Breach Policy: In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by Indian law within a reasonable timeframe.
FlipX.in uses cookies and similar tracking technologies to improve your experience on our platform. A cookie is a small text file stored on your device that helps us remember your preferences and understand how you use our site.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Keep you logged in, maintain session, core functionality | No — required for site to work |
| Analytics Cookies | Understand how users navigate the platform (e.g. Google Analytics) | Yes — via browser settings |
| Preference Cookies | Remember your language, settings, and display preferences | Yes — may affect experience |
| Security Cookies | Detect suspicious activity and protect against fraud | No — required for security |
You can control and manage cookies through your browser settings. However, please note that disabling certain cookies may affect the functionality of FlipX.in and some features may not work properly.
As a user of FlipX.in, you have important rights regarding your personal data. We are committed to respecting and fulfilling these rights upon your request.
FlipX.in does not knowingly collect, store, or process personal information from anyone below the age of 18 years. Our platform is designed exclusively for adults as defined under Indian law.
- Age Verification: During registration, users confirm they are 18 years or older. We may request ID proof to verify age during KYC.
- Parental Responsibility: Parents and guardians are responsible for ensuring that minors do not access this platform. Please monitor and restrict access to gaming platforms on shared devices.
- Underage Discovery: If we discover that a person below 18 has created an account, we will immediately terminate the account, delete all associated data, and may contact the parent or guardian.
- Data Deletion Request: If you believe your child has registered on FlipX.in without consent, please contact us at privacy@flipx.in and we will promptly delete the account and all related data.
FlipX.in may occasionally contain links to third-party websites, payment services, or social media platforms. These are provided for your convenience and do not indicate our endorsement of those platforms.
- No Control Over Third Parties: We have no control over the content, privacy practices, or policies of any third-party website you visit through a link on FlipX.in.
- Your Responsibility: Before submitting any personal information on a third-party website, we strongly recommend you read their privacy policy carefully.
- Payment Gateways: When you are redirected to a payment gateway (like UPI apps or bank portals) for deposits, those transactions are governed by the respective gateway's own privacy policy.
- Social Media: If you connect your social media accounts or share content from our platform, your data may be processed by those social platforms as per their own policies.
FlipX.in may update or revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. The latest version will always be published on this page.
- Notification of Changes: We may inform you of significant changes via email or an in-app notification. However, it is your responsibility to check this page periodically.
- Effective Date: All changes become effective as soon as they are published on this page with the updated date mentioned at the top.
- Continued Use: Your continued use of FlipX.in after a policy update means you accept the revised Privacy Policy.
- Questions: If you have any questions about a specific change, please contact us at privacy@flipx.in before continuing to use the platform.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to us. We are here to help.
